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Home Financial Services (HFS)         HFS FAQs

HFS is our version of online account management. With HFS, you can manage your account online, at home in the comfort of your pajamas. The best part, it's FREE!

To use HFS, all you need is a connection to the Internet (with 128-bit encryption). With HFS you can do all of this and more:

  • Check Account & Loan Balances
  • See if a Specific Check has Cleared
  • Order Checks or Copies of Drafts
  • Request a Stop Payments
  • Transfer Funds
  • Make Loan Payments From your Share Draft Checking or Share Account
  • Enroll in e-Statements

For a demo, please CLICK HERE and select the Demo button.

HFS FAQs

Click here for an application, just print it out, complete it and send it into the credit union.
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Members Audio Response System (MARS)

Timberland FCUs Member's Audio Response System (MARS) is out of this world! With MARS, your account is as close as your telephone, 24-hours a day! it's convenient, confidential and FREE!

All you need to do is fill out a MARS Application, we'll send you a PIN and instructions, and you are on your way to accessing your account via a touchtone phone anytime you need to. With MARS you can:

  • Check Account Balances
  • Verify that Checks have Cleared
  • Verify Deposits & Withdrawals
  • Verify Dividends
  • Transfer Funds
  • Make Loan Payments
  • Withdrawal by check

Contact us today to sign up!

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Electronic Bill Payer (EBP)     EBP User Guide

With EBP, you can take the stress out of paying your monthly bills. It's available to members with Share Draft Checking Accounts, and it's simple and convenient. All you do is verify that the amount of your bill is correct and then schedule the payment. We do the rest!

EBP costs just $5 per month, and we believe the convenience of having extra time and less stress are worth the investment! Mathematically, you could pay your bills for less without the credit union’s help. The question you must consider, however, is, “What is my time worth?

Time is getting more and more valuable for all of us. It seems that stopping by the post office to pick up stamps, sitting down to write out a share draft for each bill and remembering to drop them in the mail doesn’t always fit our busy lives.

Timberland FCU’s EBP service is designed to simplify an unfortunate necessity — paying bills. As a Member, you are an owner of the credit union and the inspiration for our strategy of providing high-quality financial services at affordable prices, combined with the convenience and personal services that other financial institutions just can’t provide. We owe it to you.

For a demo, please CLICK HERE.

EBP User Guide

To sign up for EBP, Click Here and print out the form, complete it and return it to the credit union.
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ATM/Debit Cards

The Timberland FCU Debit MasterCard is your passport to a world of conveniences. Our debit cards allow Members with Share Draft Checking accounts to make cash withdrawals, transfers and deposits at STAR/CIRRUS Network ATMs worldwide, plus debit directly from your Share Draft Checking ("point of sale" purchases) wherever STAR or MasterCard is accepted.

Your debit card is not the same as a credit card. All point of sale (POS) transactions will be taken directly from your account. The card fits perfectly into any budget, with no annual fee and no application fee, plus it will help you avoid those dreaded surcharges. With Timberland FCUs Debit MasterCard, you can access over 500 Surcharge-Free ATMs throughout the country.

Click here for a listing of the Surcharge-Free ATMs Near You!

To apply for a Debit MasterCard, Click Here
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*Members have unlimited POS transactions, transfer and deposits. Members are limited to ten (10) ATM withdrawals per month, then are assessed a $1 per transaction fee taken at the end of the month. Balance inquires made at the ATM are also assessed a $1 fee each. Please call our offices, use our 24-hour MARS telephone system or our 24-hour HFS Internet system for any inquiries. These fees do not include any charges that other financial institutions may charge for using their machines. For a complete listing of all of Timberland FCUs fees, click here.
 

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