Please note: When there is a suspicious fraud alert you will be notified by telephone only. Text messages or emails will NOT be sent due to security purposes, so please notify us as soon as possible if you receive a text or email regarding a fraud alert. Please make sure we have your updated current phone number to contact you. Thanks!]]>
Members: Please be aware of this activity and also check your statements. Also, use your PIN for transactions just to be on the safe side and to better protect yourself
If you think you have been a victim of fraud, please call into Timberland FCU and we will do our best to help you out!
We are working on helping members and will continue to be of help until the issue goes away.]]>
Please know that if you get a call from our 24 hour fraud team, they will never ask you to give your full account number or personal information.
They will verify the last 4 digits of your card and ask if transactions made are yours. Please make sure that all your contact information is updated on file, and feel free to call here if you have any further questions.
Please visit http://blogs.msdn.com/b/securitytipstalk/archive/2014/04/28/guidance-for-internet-explorer-vulnerability.aspx for guidance on resolving the issue.
Timberland Federal Credit Union
Thieves are using stolen payment cards to make small charges that could easily go unnoticed. The charges are attributed to generic-looking websites such asEEETsac.com, CEWcs.com and EduAcc.in, which claim to offer customer support services.
The Better Business Bureau, a consumer protection group, put out a national alert about the scam on Monday. The organization urged people to closely monitor past and current credit card statements and to call the actual card-issuing banks to resolve the issues.
It’s not yet clear how widespread the fraud might be or how and when the affected credit card numbers were stolen. The Better Business Bureau and the nation’s two major credit card companies, Visa (V, Fortune 500) and MasterCard (MA,Fortune 500), weren’t immediately able to provide numbers.]]>
Several credit union members have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
Anyone contacted by this so-called “vishing” scheme should immediately contact NCUA’s Consumer Assistance Center Hotline at 800-755-1030 or email firstname.lastname@example.org to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.
NCUA neither seeks personal information from consumers over the telephone nor handles day-to-day maintenance of member account information. NCUA works with law enforcement agencies, including the FBI, to protect consumers from frauds of this nature. Consumers should never verify or release personal financial information to unknown callers.]]>
Timberland FCU is currently calling numbers and contacting members whose cards were affected by the Target Breach. Please be aware of this and check your statements, etc.
We are working on helping members and will continue to be of help.]]>